a. Samples typically ship within 3-4 business days.
b. Handmade custom tiles are made-to-order, require a minimum 50% deposit and typically take 3-4 weeks to complete and deliver. The remaining money due is owed prior to shipping or pickup from the store.
c. Historic reproduction orders (Flat Edge, Mid Century, Seneca, Tile Restoration, etc.) typically take 4-6 weeks to complete and deliver.
d. Estimated delivery dates cannot be guaranteed.
e. Tiles broken during shipping will be replaced.